Eligibility
Items must be unused, in original packaging, with included accessories and manuals.
Customer Service
Return Policy
Shop worry-free with flexible returns and responsive after-sales care.
Hassle-Free
Returns designed around your schedule
Initiate returns online within seven days of delivery and choose pickup or drop-off options that fit your routine.
Refund Options
Receive refunds to your original payment method or convert to GM Home credits for instant reuse.
Warranty Support
Functional defects are covered for 365 days with repair, replacement, or credit remedies.
Return journey
We combine digital forms with dedicated agents to keep your return or exchange simple.
- Request Submit order number, images, and preferred resolution via our online portal.
- Approval Receive confirmation with prepaid labels or pickup schedule within 12 hours.
- Resolution Track refund or replacement status in your dashboard and email us anytime at biz@gmhome.org for updates.