Customer Service

FAQs

Answers to the questions we hear most from the GM Home community.

Knowledge Base

Quick guidance at your fingertips

Browse curated answers on orders, products, and after-sales support before you contact our team.

Ordering

Learn about payment methods, voucher stacking, and editing your cart after checkout.

Products

Find sizing charts, material care instructions, and installation resources.

Accounts

Manage addresses, wishlist syncing, and membership perks in one secure dashboard.

Popular topics

If you still need help, email us at biz@gmhome.org anytime—our support agents monitor inquiries 7 days a week.

  • Track Orders All logistics updates and tracking links are emailed directly to the address used at checkout.
  • Product Guides Download assembly manuals, care sheets, and mounting videos by SKU.
  • Membership Understand reward tiers, referral bonuses, and exclusive launch previews.
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